Contact Us

If you need any help feel free to contact us at anytime.

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes — we carefully edit our photos to show true colors, details, and fit. However, screen brightness and device settings can cause slight colour variations. If you have concerns, feel free to ask us before ordering.

Where can I view my sales receipt?

  1. Your email inbox — Check for a confirmation email sent right after your order.

  2. Your account — If you created an account, log in and go to Order History.

  3. Order confirmation page — After checkout, the page shown has a View Receipt button.

Still can’t find it? Email us at info.meltedbuttons@gmail.com with your order number and we’ll send it to you.

How can I return an item?

You can return your order within 30 days of receiving it, as long as the item is unworn, unwashed, and has original tags attached.

Steps:

  1. Email info.meltedbuttons@gmail.com with your order number.

  2. We’ll send you a return form and prepaid shipping label.

  3. Pack the item securely and drop it off at any post office.

  4. Once we receive it, your refund will be processed in 5–7 business days

Will you restock items indicated as “out of stock?”

Want to know about a specific item?

  1. Sign up for restock alerts on the product page (if available).

  2. Send us a DM on Instagram @meltedbuttons.store or email info.meltedbuttons@gmail.com with the item name.

Where can I ship my order?

We currently ship within Pakistan

For international shipping, please check if we deliver to your country at checkout, or email info.meltedbuttons@gmail.com before ordering.

You can see shipping rates and delivery times in our Shipping Policy page or at checkout

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS